| Headquarters - Waterloo, ON | 
(519) 885-3233 | 
| Customer Service Department | 
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| Customer Service Supervisor | 
x124 | 
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| Vender Services Associate | 
x146 | 
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| Production Support Specialist | 
x157 | 
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| Sales & Marketing | 
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| Director of Sales & Marketing | 
x163 | 
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| Account Executive ON & East | 
x150 | 
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| Account Executive & BC General Manager | 
x228 | 
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| IT Department | 
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| Chief Technology Officer | 
x160 | 
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| Cataloguing Database Administrator | 
x134 | 
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| IT Customer Service | 
x159 | 
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| Material Co-Ordinators | 
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| Print Manager | 
x126 | 
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| DVD & Blu-Ray Coordinator | 
x133 | 
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| Music & Video Game Manager | 
x129 | 
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| Multilingual Sales & Support | 
x132 | 
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| Cataloguing & Processing Departments | 
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| Cataloguing Supervisor | 
x142 | 
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| Processing Supervisor | 
x139 | 
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| Print Department | 
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| Selection Specialist: Adult | 
x141 | 
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| Selection Specialist: Adult | 
x149 | 
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| Selection Specialist: Adult | 
x152 | 
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| Selection Specialist: Children's & YA | 
x151 | 
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| Selection Specialist: Juvenile & YA | 
x148 | 
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| Selection Specialist: Juvenile & YA and Standing Orders Co-Ordinator | 
x153 | 
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| Selection Specialist: Graphic Novels | 
x125 | 
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| Selection Specialist: French | 
x147 | 
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| Receiving & Shipping Departments | 
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| Receiving & Shipping Supervisor | 
x144 | 
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| Shipping Department | 
x143 | 
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| Administration Department | 
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| Chief Executive Officer | 
 x122 | 
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| Chief Financial Officer | 
 x123  | 
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| Accounting/HR Department | 
 x136  | 
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| Human Resources | 
 x145  | 
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| Accounting | 
 x164  | 
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